Answer each question based on what you have learned throughout the Small Business Academy. This quiz is designed as a review tool, not a pressure test.

• Read each question carefully.
• Choose the best answer.
• Review any topics you are unsure about.
• Complete your practical projects before claiming your certificate.

1. What is the first step when starting a small business?

1. Build a website immediately
2. Choose and test a business idea
3. Buy advertising
4. Order business cards

2. What does a niche help you define?

1. Your exact customer focus
2. Your tax rate
3. Your website password
4. Your computer speed

3. What is market research used for?

1. Choosing colours only
2. Understanding customers, demand, and competitors
3. Replacing bookkeeping
4. Designing invoices only

4. What does SWOT stand for?

1. Sales, Website, Online, Tax
2. Strengths, Weaknesses, Opportunities, Threats
3. Services, Workflows, Orders, Tools
4. Security, Websites, Operations, Training

5. Why is cash flow important?

1. It shows how money moves in and out of the business
2. It replaces marketing
3. It only matters for large companies
4. It is the same as a logo

6. What should pricing include?

1. Costs, time, profit, and market value
2. Only what competitors charge
3. Only materials
4. Only guesswork

7. What is branding?

1. Only a business name
2. The identity, look, message, and reputation of a business
3. A bank account
4. A tax form

8. Why does a business need a website?

1. To confuse customers
2. To create a professional online presence
3. To avoid communication
4. To replace all customer service

9. What is Google Business Profile useful for?

1. Helping customers find your business on Google and Maps
2. Editing photos only
3. Creating passwords
4. Replacing a business plan

10. What is two-factor authentication?

1. A second layer of account security
2. A marketing slogan
3. A type of invoice
4. A website colour setting

11. What is the purpose of a marketing plan?

1. To randomly post online
2. To guide how you attract and communicate with customers
3. To replace customer service
4. To avoid tracking results

12. Why should small businesses keep records?

1. For tax, planning, tracking, and decision making
2. Only for decoration
3. Only if they have staff
4. Only for social media

1. B — Choose and test a business idea
2. A — Your exact customer focus
3. B — Understanding customers, demand, and competitors
4. B — Strengths, Weaknesses, Opportunities, Threats
5. A — It shows how money moves in and out of the business
6. A — Costs, time, profit, and market value
7. B — The identity, look, message, and reputation of a business
8. B — To create a professional online presence
9. A — Helping customers find your business on Google and Maps
10. A — A second layer of account security
11. B — To guide how you attract and communicate with customers
12. A — For tax, planning, tracking, and decision making

• ☐ I understand the basics of choosing a business idea.
• ☐ I understand market research and competitor analysis.
• ☐ I can explain basic budgeting, cash flow, and pricing.
• ☐ I understand branding and online presence.
• ☐ I know why websites, email, Google Business, and social media matter.
• ☐ I understand basic cyber security and backups.
• ☐ I have completed or reviewed the practical projects.

Answer each question based on what you have learned throughout the Small Business Academy. This quiz is designed as a review tool, not a pressure test.

• Read each question carefully.
• Choose the best answer.
• Review any topics you are unsure about.
• Complete your practical projects before claiming your certificate.

1. What is the first step when starting a small business?

1. Build a website immediately
2. Choose and test a business idea
3. Buy advertising
4. Order business cards

2. What does a niche help you define?

1. Your exact customer focus
2. Your tax rate
3. Your website password
4. Your computer speed

3. What is market research used for?

1. Choosing colours only
2. Understanding customers, demand, and competitors
3. Replacing bookkeeping
4. Designing invoices only

4. What does SWOT stand for?

1. Sales, Website, Online, Tax
2. Strengths, Weaknesses, Opportunities, Threats
3. Services, Workflows, Orders, Tools
4. Security, Websites, Operations, Training

5. Why is cash flow important?

1. It shows how money moves in and out of the business
2. It replaces marketing
3. It only matters for large companies
4. It is the same as a logo

6. What should pricing include?

1. Costs, time, profit, and market value
2. Only what competitors charge
3. Only materials
4. Only guesswork

7. What is branding?

1. Only a business name
2. The identity, look, message, and reputation of a business
3. A bank account
4. A tax form

8. Why does a business need a website?

1. To confuse customers
2. To create a professional online presence
3. To avoid communication
4. To replace all customer service

9. What is Google Business Profile useful for?

1. Helping customers find your business on Google and Maps
2. Editing photos only
3. Creating passwords
4. Replacing a business plan

10. What is two-factor authentication?

1. A second layer of account security
2. A marketing slogan
3. A type of invoice
4. A website colour setting

11. What is the purpose of a marketing plan?

1. To randomly post online
2. To guide how you attract and communicate with customers
3. To replace customer service
4. To avoid tracking results

12. Why should small businesses keep records?

1. For tax, planning, tracking, and decision making
2. Only for decoration
3. Only if they have staff
4. Only for social media

1. B — Choose and test a business idea
2. A — Your exact customer focus
3. B — Understanding customers, demand, and competitors
4. B — Strengths, Weaknesses, Opportunities, Threats
5. A — It shows how money moves in and out of the business
6. A — Costs, time, profit, and market value
7. B — The identity, look, message, and reputation of a business
8. B — To create a professional online presence
9. A — Helping customers find your business on Google and Maps
10. A — A second layer of account security
11. B — To guide how you attract and communicate with customers
12. A — For tax, planning, tracking, and decision making

• ☐ I understand the basics of choosing a business idea.
• ☐ I understand market research and competitor analysis.
• ☐ I can explain basic budgeting, cash flow, and pricing.
• ☐ I understand branding and online presence.
• ☐ I know why websites, email, Google Business, and social media matter.
• ☐ I understand basic cyber security and backups.
• ☐ I have completed or reviewed the practical projects.