Learning outcomes
- Explain how to minimise information before using any AI service.
- Complete the guided activity safely.
- Check that you can share only what is necessary.
Privacy, Safety and Responsible Use
Protecting Confidential Information
Learn to minimise information before using any AI service and share only what is necessary in this beginner-friendly ChatGPT lesson.
Before you begin
Use sample information. Follow your organisation's AI, privacy, copyright, security and records-management policies.
Step-by-step instructions
- Open ChatGPT Settings and Data Controls and confirm you are using the intended account or workspace.
- Redact a fictional customer record before prompting.
- Pause and check privacy, permissions, source material, feature availability and any instruction that affects the task.
- Review the result carefully and confirm that you can share only what is necessary.
- Save only the useful, verified output and record one improvement for your next prompt.
Ian's practical tip: Start with fictional or non-sensitive information. Treat the first response as a draft, then verify facts, sources, calculations and permissions before using it.
Practical activity
Redact a fictional customer record before prompting. Your expected result is to share only what is necessary.