Learning outcomes
- Explain how to choose conversational help, agentic work or coding assistance appropriately.
- Complete the guided activity safely.
- Check that you can start in the right environment.
Productivity and Automation
ChatGPT Work and Codex Overview
Learn to choose conversational help, agentic work or coding assistance appropriately and start in the right environment in this beginner-friendly ChatGPT lesson.
Before you begin
Choose a reversible practice workflow. Confirm the owner, schedule, inputs, expected output and review step before automating anything.
Step-by-step instructions
- Open ChatGPT Tasks, Work or an approved connected app where available and confirm you are using the intended account or workspace.
- Classify three sample tasks by the most suitable surface.
- Pause and check privacy, permissions, source material, feature availability and any instruction that affects the task.
- Review the result carefully and confirm that you can start in the right environment.
- Save only the useful, verified output and record one improvement for your next prompt.
Ian's practical tip: Start with fictional or non-sensitive information. Treat the first response as a draft, then verify facts, sources, calculations and permissions before using it.
Practical activity
Classify three sample tasks by the most suitable surface. Your expected result is to start in the right environment.