Learning outcomes
- Explain how to choose between direct chat and channel conversation.
- Complete the guided practice safely.
- Check that you can keep team decisions in the right shared location.
Microsoft Teams
Teams Chat and Channels
Learn to choose between direct chat and channel conversation and keep team decisions in the right shared location in this beginner-friendly Microsoft 365 lesson.
Before you begin
Use an approved training team, chat or meeting. Ask permission before recording, transcribing or sharing someone else's screen.
Step-by-step instructions
- Open Microsoft Teams on the web or desktop and confirm you are using the intended account.
- Post a clear sample update and use a reply thread.
- Pause and check permissions, filenames, recipients, dates or settings that affect the task.
- Test the result: keep team decisions in the right shared location.
- Confirm who can see the conversation, file or meeting item and remove any test content that should not remain.
Ian's practical tip: Use sample information first. Once the workflow is correct, repeat it with approved work information and the minimum necessary access.
Practical activity
Post a clear sample update and use a reply thread. Your expected result is to keep team decisions in the right shared location.