Learning outcomes
- Explain how to add, update, block and restore users using approved processes.
- Complete the guided practice safely.
- Check that you can avoid assigning excessive access or leaving unused accounts active.
Administration and Security
Users and Licences
Learn to add, update, block and restore users using approved processes and avoid assigning excessive access or leaving unused accounts active in this beginner-friendly Microsoft 365 lesson.
Before you begin
Administrator permissions may be required. Use least privilege, a separate admin account and an approved change record.
Step-by-step instructions
- Open the Microsoft 365 admin centre or relevant security portal and confirm you are using the intended account.
- Review a sample user's licence and sign-in status.
- Pause and check permissions, filenames, recipients, dates or settings that affect the task.
- Test the result: avoid assigning excessive access or leaving unused accounts active.
- Record the change, owner, date, expected effect and rollback plan, then verify the result with the affected user.
Ian's practical tip: Use sample information first. Once the workflow is correct, repeat it with approved work information and the minimum necessary access.
Practical activity
Review a sample user's licence and sign-in status. Your expected result is to avoid assigning excessive access or leaving unused accounts active.