Customer Understanding
A specific category helps customers quickly recognise the main type of business.
Choose an accurate primary category and a small number of useful additional categories so customers and Google understand what the business is.
Choose Your CategoriesCategories describe the type of business, influence local visibility and can determine which profile features become available.
A specific category helps customers quickly recognise the main type of business.
Google uses categories as one of the signals that connects businesses with relevant local searches.
Restaurants, hotels, health businesses and other categories may receive specialised profile features.
The first category carries the greatest importance. Additional categories support genuine secondary parts of the business.
Choose the single category that most specifically describes the business’s main activity. Complete the sentence: “This business is a…”
Add only categories that describe other important parts of the same business. Google currently permits up to nine additional categories, but using fewer relevant categories is usually clearer.
Use a deliberate process rather than selecting every category that contains a useful keyword.
The correct choice depends on what the business genuinely is and how it serves customers.
Choose a specific category such as “Pizza takeaway” or “Pizza delivery” when there is no dine-in service, rather than automatically choosing “Restaurant.”
Use “Electrician” as the primary category. List switchboard work, inspections and repairs as services rather than unrelated categories.
Use the category that best represents the main work, then add a genuinely relevant specialist photography category if Google offers it.
Use “Grocery store” as primary, with “Bakery” or “Deli” as additional categories when those are genuine departments operated by the store.
Select the most specific primary category for the principal service, with additional categories for other substantial services.
A separately owned and publicly accessible business inside another location may need its own profile rather than becoming an additional category.
Review these points before saving a category change.
Incorrect category choices can confuse customers and weaken profile accuracy.
Google’s labels may change slightly, but the current process normally follows these steps.
No. You must select from Google’s available category list. If the exact category is unavailable, choose the closest accurate general category.
Use the fewest needed to describe the overall business. Google currently allows one primary category and up to nine additional categories, but that is a limit rather than a target.
Categories affect local visibility, but changing them should be based on business accuracy rather than an attempt to manipulate search results.
Google may request verification after a category is added or changed to confirm that the updated information is accurate.
Google’s guidance says all locations of the same business should share the same primary category. Additional categories can reflect genuine differences where appropriate.