Mobile, Offline and Access

Accessibility in Gmail

Learn to use keyboard, screen reader and readable message structure and make email more inclusive in this beginner-friendly Gmail lesson.

Learning outcomes

  • Explain how to use keyboard, screen reader and readable message structure.
  • Complete the guided activity safely.
  • Check that you can make email more inclusive.

Before you begin

Use the correct account. Practise with fictional content and never share passwords, recovery codes or confidential information.

Open official Google guidance ↗

Step-by-step instructions

  1. Open Gmail and confirm that the profile picture and email address show the intended Google Account.
  2. Navigate a practice message by keyboard using fictional or non-sensitive practice information.
  3. Pause before any send, delete, sharing, security or account change; check recipients, permissions and likely consequences.
  4. Review the result and confirm that you can make email more inclusive.
  5. Record one useful habit and safely reverse or remove any temporary practice item.
Ian's practical tip: Email can affect real people immediately. Check the account, recipients, subject, attachments, tone and privacy before you send or share.

Practical activity

Navigate a practice message by keyboard. Your expected result is to make email more inclusive.

Completion checklist