Academy Essentials1. Gmail Academy2. Welcome3. Course Introduction4. Course Navigation5. Learning Path6. Meet the Instructor7. About ITIAN8. Downloads9. Resource Library10. Glossary11. Frequently Asked Questions12. Contact Support
Getting Started13. What Is Gmail?14. Accounts and Safe Sign-in15. The Gmail Interface16. Inbox Types and Categories17. Reading Messages and Threads18. Gmail Toolbar Actions19. Gmail Settings20. Email Notifications
Compose and Send21. Compose an Email22. To, Cc and Bcc23. Professional Email Writing24. Formatting Email25. Attachments26. Google Drive Files27. Links and Inline Images28. Reply, Reply All and Forward29. Schedule Send30. Undo Send
Organise the Inbox31. Create and Use Labels32. Nested Labels33. Create Filters34. Stars and Importance35. Archive, Delete and Restore36. Snooze Messages37. Read and Unread Status38. Mute Conversations39. Bulk Inbox Actions40. A Sustainable Inbox Routine
Search and Productivity41. Basic Gmail Search42. Advanced Search Operators43. Advanced Search Panel44. Email Templates45. Email Signatures46. Vacation Responder47. Keyboard Shortcuts48. Tasks and Calendar from Gmail
Contacts and Collaboration49. Google Contacts50. Contact Labels and Groups51. Email Delegation52. Shared Inboxes53. Calendar and Meet Integration54. Chat and Spaces beside Gmail
Security and Privacy55. Recognise and Manage Spam56. Avoid and Report Phishing57. Safe Links and Attachments58. Confidential Mode59. Google Account Security60. Block and Unsubscribe61. Privacy and Recipient Checks62. Email Retention and Records
Mobile, Offline and Access63. Gmail on Mobile64. Mobile Swipe Actions65. Gmail Offline66. Accessibility in Gmail67. Gmail Troubleshooting
Business and Administration68. Professional Gmail Identity69. Aliases and Send Mail As70. Gmail Admin Basics71. Routing and Compliance Overview72. Storage Management73. Team Email Standards74. Gemini in Gmail
Projects and Completion75. Practical Projects76. Inbox Organisation Project77. Professional Email Project78. Final Practical Assessment79. Final Knowledge Quiz80. Certificate
