Business and Administration

Gmail Admin Basics

Learn to understand administrator and user responsibilities and request changes through the right owner in this beginner-friendly Gmail lesson.

Learning outcomes

  • Explain how to understand administrator and user responsibilities.
  • Complete the guided activity safely.
  • Check that you can request changes through the right owner.

Before you begin

Use the correct account. Practise with fictional content and never share passwords, recovery codes or confidential information.

Open official Google guidance ↗

Step-by-step instructions

  1. Open Gmail and confirm that the profile picture and email address show the intended Google Account.
  2. Identify settings controlled by an administrator using fictional or non-sensitive practice information.
  3. Pause before any send, delete, sharing, security or account change; check recipients, permissions and likely consequences.
  4. Review the result and confirm that you can request changes through the right owner.
  5. Record one useful habit and safely reverse or remove any temporary practice item.
Ian's practical tip: Email can affect real people immediately. Check the account, recipients, subject, attachments, tone and privacy before you send or share.

Practical activity

Identify settings controlled by an administrator. Your expected result is to request changes through the right owner.

Completion checklist