Getting Started

Inbox Types and Categories

Learn to choose a useful inbox layout and select a layout that suits your work in this beginner-friendly Gmail lesson.

Learning outcomes

  • Explain how to choose a useful inbox layout.
  • Complete the guided activity safely.
  • Check that you can select a layout that suits your work.

Before you begin

Use the correct account. Practise with fictional content and never share passwords, recovery codes or confidential information.

Open official Google guidance ↗

Step-by-step instructions

  1. Open Gmail and confirm that the profile picture and email address show the intended Google Account.
  2. Review the available inbox types using fictional or non-sensitive practice information.
  3. Pause before any send, delete, sharing, security or account change; check recipients, permissions and likely consequences.
  4. Review the result and confirm that you can select a layout that suits your work.
  5. Record one useful habit and safely reverse or remove any temporary practice item.
Ian's practical tip: Email can affect real people immediately. Check the account, recipients, subject, attachments, tone and privacy before you send or share.

Practical activity

Review the available inbox types. Your expected result is to select a layout that suits your work.

Completion checklist