Learning outcomes
- Explain the purpose of requesting reviews after a sale in plain language.
- Follow a safe, repeatable process for requesting Reviews After a Sale.
- Check the result and identify one useful improvement.
Module 23 · Lesson 14
Requesting Reviews After a Sale
Learn requesting reviews after a sale with clear beginner-friendly steps, a practical activity and an NZThrillVibes example.
Before you begin
Use a trusted device and your own authorised Facebook or Meta business account. Have the correct Page, business details and campaign purpose ready. Never share a password or one-time security code.
Understanding this lesson
Requesting Reviews After a Sale is part of Facebook Shops, Products and Local Selling. The aim is to connect the Facebook task to a real business result, complete it carefully and keep a simple record of what worked. For a small New Zealand business, the best starting point is usually one clear audience, one honest offer and one measurable next step.
Important terms
- Sale
- A completed customer purchase that can be recorded against marketing activity.
- Marketing objective
- A clear business result the activity is intended to support.
- Call to action
- A direct instruction telling the audience what useful step to take next.
Safety and privacy: Check the Page and account name before saving changes. Use two-factor authentication, protect customer details, respect copyright and never publish claims you cannot support.
Step-by-step instructions
- Step 1: Explain in one sentence why requesting reviews after a sale matters to the business or customer.
- Step 2: Open the relevant Facebook or Meta screen and confirm you are using the correct Page or business account.
- Step 3: Work through requesting Reviews After a Sale slowly, reading each label and help note before selecting an option.
- Step 4: Review the result on both desktop and mobile, correcting anything unclear or incomplete.
- Step 5: Record the completed action and one improvement you will apply next time.
Ian's practical tip: Take a screenshot before changing an important setting. It gives you a reliable reference if the result is different from what you expected.
Practical example
Imagine NZThrillVibes is using this lesson to promote a $25 Hokianga photography booklet. The message names the product clearly, shows an authentic photograph, gives the correct price and delivery information, and asks interested people to visit the website or send a message. The result is recorded as an enquiry, website visit or confirmed sale.
Common mistakes
- Starting without a clear customer or business goal.
- Changing several settings at once and losing track of what affected the result.
- Publishing without checking the mobile preview, destination link or account selected.
- Judging success only by likes instead of the result that matters.
Practical activity
Create a one-page working note for Requesting Reviews After a Sale. Write the audience, objective, exact action, expected result and the metric you will check. Complete the task in a draft or test environment where possible, then save one screenshot as evidence.
Knowledge check
What should you confirm before completing this task?
Confirm the correct Page or business account, the intended audience, the business objective, privacy and copyright requirements, and how the result will be checked.
Lesson recap: Good Facebook marketing connects a clear purpose with a careful action, an honest customer message and a result that can be checked.