ITIAN Academy V101.2

Page Map

Complete filename and navigation map for the Marketing Using Facebook Academy.

  1. Academy Home
  2. Welcome
  3. Meet the Instructor
  4. Course Roadmap
  5. Equipment Guide
  6. Terminology
  7. Module 1: Introduction to Facebook Marketing
  8. Module 1: How Facebook Can Help a Business
  9. Module 1: Personal Profiles, Pages and Groups
  10. Module 1: Understanding the Facebook Marketing Ecosystem
  11. Module 1: Facebook, Instagram, Messenger and WhatsApp
  12. Module 1: Organic Marketing Versus Paid Advertising
  13. Module 1: Understanding the Customer Journey
  14. Module 1: Setting Realistic Marketing Goals
  15. Module 1: Selecting Your Business Objectives
  16. Module 1: Creating a Facebook Marketing Plan
  17. Module 2: Creating a Facebook Business Page
  18. Module 2: Choosing the Correct Page Name
  19. Module 2: Selecting a Page Category
  20. Module 2: Creating a Professional Username
  21. Module 2: Writing the Page Introduction
  22. Module 2: Writing the About Section
  23. Module 2: Adding Business Contact Information
  24. Module 2: Adding Business Hours and Location
  25. Module 2: Creating a Profile Picture
  26. Module 2: Creating a Facebook Cover Image
  27. Module 2: Adding a Page Action Button
  28. Module 2: Adding Products, Services and Links
  29. Module 2: Checking the Page on Desktop and Mobile
  30. Module 2: Publishing and Testing the Page
  31. Module 2: Facebook Page Setup Checklist
  32. Module 3: Introduction to Meta Business Suite
  33. Module 3: Accessing Meta Business Suite
  34. Module 3: Navigating the Business Suite Dashboard
  35. Module 3: Connecting a Facebook Page
  36. Module 3: Connecting an Instagram Account
  37. Module 3: Managing Notifications
  38. Module 3: Creating and Scheduling Posts
  39. Module 3: Using the Content Calendar
  40. Module 3: Managing Facebook and Instagram Content
  41. Module 3: Reading and Replying to Messages
  42. Module 3: Using Saved Replies
  43. Module 3: Managing Comments and Mentions
  44. Module 3: Viewing Page Insights
  45. Module 3: Managing Business Settings
  46. Module 3: Troubleshooting Meta Business Suite
  47. Module 4: Understanding a Meta Business Portfolio
  48. Module 4: Creating a Business Portfolio
  49. Module 4: Adding a Facebook Page
  50. Module 4: Adding an Instagram Account
  51. Module 4: Creating or Adding an Advertising Account
  52. Module 4: Adding People to the Business
  53. Module 4: Assigning Page and Advertising Permissions
  54. Module 4: Understanding Full and Partial Access
  55. Module 4: Working with Employees, Agencies and Partners
  56. Module 4: Removing Old or Unauthorised Access
  57. Module 4: Managing Business Assets
  58. Module 4: Checking Business Information
  59. Module 4: Understanding Business Verification
  60. Module 4: Safely Transferring Page Responsibilities
  61. Module 4: Business Portfolio Account Checklist
  62. Module 5: Understanding Business Branding
  63. Module 5: Defining Your Brand Purpose
  64. Module 5: Identifying Your Ideal Customer
  65. Module 5: Developing Your Brand Personality
  66. Module 5: Choosing Brand Colours
  67. Module 5: Selecting Brand Fonts
  68. Module 5: Creating a Recognisable Logo
  69. Module 5: Establishing a Consistent Visual Style
  70. Module 5: Developing Your Brand Voice
  71. Module 5: Writing a Business Tagline
  72. Module 5: Creating a Facebook Brand Guide
  73. Module 5: Applying Branding Across Facebook and Instagram
  74. Module 6: Understanding Facebook Content
  75. Module 6: Setting Content Goals
  76. Module 6: Choosing Your Content Categories
  77. Module 6: Educational Content
  78. Module 6: Inspirational Content
  79. Module 6: Entertaining Content
  80. Module 6: Promotional Content
  81. Module 6: Community-Building Content
  82. Module 6: Behind-the-Scenes Content
  83. Module 6: Customer Stories and Testimonials
  84. Module 6: Creating Content for the Customer Journey
  85. Module 6: Balancing Helpful and Promotional Posts
  86. Module 6: Developing a Weekly Posting Routine
  87. Module 6: Creating a 30-Day Content Plan
  88. Module 6: Building a Reusable Content Library
  89. Module 7: Anatomy of an Effective Facebook Post
  90. Module 7: Writing Attention-Grabbing Opening Lines
  91. Module 7: Writing Clear and Friendly Post Copy
  92. Module 7: Using Storytelling in Marketing
  93. Module 7: Creating Strong Calls to Action
  94. Module 7: Writing Product and Service Posts
  95. Module 7: Writing Educational Posts
  96. Module 7: Writing Engagement Posts
  97. Module 7: Writing Event and Announcement Posts
  98. Module 7: Using Questions, Polls and Conversations
  99. Module 7: Using Hashtags Appropriately
  100. Module 7: Tagging People and Businesses Correctly
  101. Module 7: Adding Website Links
  102. Module 7: Scheduling Facebook Posts
  103. Module 7: Editing and Reusing Successful Posts
  104. Module 8: Why Good Images Matter
  105. Module 8: Facebook Image Sizes and Orientation
  106. Module 8: Choosing Images That Support Your Message
  107. Module 8: Photographing Products
  108. Module 8: Photographing Services and People
  109. Module 8: Using Natural Light
  110. Module 8: Simple Composition Techniques
  111. Module 8: Editing Images for Facebook
  112. Module 8: Creating Branded Graphics
  113. Module 8: Adding Text to Images
  114. Module 8: Creating Carousels and Image Collections
  115. Module 8: Understanding Image Quality and Compression
  116. Module 8: Writing Accessible Alt Text
  117. Module 8: Copyright and Image Ownership
  118. Module 8: Building a Facebook Image Library
  119. Module 9: Introduction to Facebook Video Marketing
  120. Module 9: Planning a Short Marketing Video
  121. Module 9: Recording Video with a Smartphone
  122. Module 9: Lighting and Sound Basics
  123. Module 9: Vertical and Horizontal Video
  124. Module 9: Writing a Simple Video Script
  125. Module 9: Creating an Effective Video Opening
  126. Module 9: Adding Captions and On-Screen Text
  127. Module 9: Creating Facebook Reels
  128. Module 9: Creating Facebook Stories
  129. Module 9: Creating Product Demonstrations
  130. Module 9: Creating Behind-the-Scenes Videos
  131. Module 9: Creating Customer Testimonial Videos
  132. Module 9: Using Music and Avoiding Copyright Problems
  133. Module 9: Uploading and Publishing Videos
  134. Module 9: Measuring Video Performance
  135. Module 9: Repurposing Videos Across Meta Platforms
  136. Module 10: Building an Engaged Facebook Community
  137. Module 10: Encouraging Meaningful Comments
  138. Module 10: Replying to Followers Professionally
  139. Module 10: Handling Questions and Complaints
  140. Module 10: Managing Negative Comments
  141. Module 10: Recognising Spam and Scams
  142. Module 10: Introduction to Facebook Groups
  143. Module 10: Creating a Facebook Group
  144. Module 10: Writing Group Rules
  145. Module 10: Managing Group Membership
  146. Module 10: Planning Group Content
  147. Module 10: Using Groups to Support Customers
  148. Module 10: Connecting a Group to a Business Page
  149. Module 10: Moderating a Facebook Group
  150. Module 10: Measuring Community Growth
  151. Module 11: Introduction to Messenger for Business
  152. Module 11: Setting Up Page Messaging
  153. Module 11: Managing the Business Suite Inbox
  154. Module 11: Creating Greeting and Away Messages
  155. Module 11: Creating Frequently Asked Questions
  156. Module 11: Creating Saved Replies
  157. Module 11: Responding to Sales Enquiries
  158. Module 11: Moving a Customer from Enquiry to Purchase
  159. Module 11: Following Up Without Being Pushy
  160. Module 11: Requesting Customer Details Safely
  161. Module 11: Handling Payments and Delivery Information
  162. Module 11: Managing Difficult Conversations
  163. Module 11: Recognising Messenger Scams
  164. Module 11: Protecting Customer Privacy
  165. Module 11: Creating a Messenger Customer-Service Procedure
  166. Module 12: Understanding Facebook Advertising
  167. Module 12: When to Use Paid Advertising
  168. Module 12: Boosted Posts Versus Ads Manager
  169. Module 12: Understanding Campaigns, Ad Sets and Ads
  170. Module 12: Introduction to Meta Ads Manager
  171. Module 12: Understanding Campaign Objectives
  172. Module 12: Awareness Campaigns
  173. Module 12: Traffic Campaigns
  174. Module 12: Engagement Campaigns
  175. Module 12: Leads Campaigns
  176. Module 12: App Promotion Campaigns
  177. Module 12: Sales Campaigns
  178. Module 12: Choosing the Correct Objective
  179. Module 12: Understanding the Advertising Auction
  180. Module 12: Creating Your First Advertising Plan
  181. Module 13: Accessing Ads Manager
  182. Module 13: Creating an Advertising Account
  183. Module 13: Setting the Currency and Time Zone
  184. Module 13: Adding a Payment Method
  185. Module 13: Understanding Billing Thresholds
  186. Module 13: Setting an Account Spending Limit
  187. Module 13: Understanding Advertising Charges
  188. Module 13: Managing Payment Failures
  189. Module 13: Setting Advertising Account Permissions
  190. Module 13: Navigating Ads Manager
  191. Module 13: Understanding Drafts and Published Ads
  192. Module 13: Naming Campaigns, Ad Sets and Ads
  193. Module 13: Using Ads Manager Columns
  194. Module 13: Checking Delivery Status
  195. Module 13: Ads Manager Setup Checklist
  196. Module 14: Understanding Your Target Audience
  197. Module 14: Creating a Customer Profile
  198. Module 14: Selecting Audience Locations
  199. Module 14: Selecting Age and Gender
  200. Module 14: Understanding Detailed Targeting
  201. Module 14: Interests, Behaviours and Demographics
  202. Module 14: Broad Versus Narrow Audiences
  203. Module 14: Understanding Advantage+ Audience
  204. Module 14: Creating Saved Audiences
  205. Module 14: Creating Custom Audiences
  206. Module 14: Customer-List Custom Audiences
  207. Module 14: Website Custom Audiences
  208. Module 14: Facebook Engagement Audiences
  209. Module 14: Video Viewer Audiences
  210. Module 14: Creating Lookalike Audiences
  211. Module 14: Excluding Existing Customers
  212. Module 14: Local Business Targeting
  213. Module 14: Audience Privacy and Responsible Targeting
  214. Module 15: Planning a Campaign
  215. Module 15: Selecting a Campaign Objective
  216. Module 15: Naming the Campaign
  217. Module 15: Understanding Special Ad Categories
  218. Module 15: Setting Campaign Budgets
  219. Module 15: Campaign Budget Versus Ad-Set Budget
  220. Module 15: Daily Budgets Versus Lifetime Budgets
  221. Module 15: Selecting Conversion Locations
  222. Module 15: Choosing Performance Goals
  223. Module 15: Setting Campaign Dates and Times
  224. Module 15: Selecting an Audience
  225. Module 15: Choosing Advertising Placements
  226. Module 15: Manual Versus Advantage+ Placements
  227. Module 15: Creating the Advertisement
  228. Module 15: Adding Destination Links
  229. Module 15: Adding Tracking Information
  230. Module 15: Reviewing the Campaign
  231. Module 15: Publishing the Campaign
  232. Module 15: Monitoring the Review Process
  233. Module 15: Pausing, Editing and Duplicating Campaigns
  234. Module 16: Anatomy of a Facebook Advertisement
  235. Module 16: Selecting the Right Advertisement Format
  236. Module 16: Single-Image Advertisements
  237. Module 16: Video Advertisements
  238. Module 16: Carousel Advertisements
  239. Module 16: Collection Advertisements
  240. Module 16: Instant Experience Advertisements
  241. Module 16: Writing Primary Advertising Text
  242. Module 16: Writing Effective Headlines
  243. Module 16: Writing Clear Descriptions
  244. Module 16: Choosing a Call-to-Action Button
  245. Module 16: Creating Advertising Images
  246. Module 16: Creating Advertising Videos
  247. Module 16: Matching the Advertisement to the Landing Page
  248. Module 16: Creating Offers and Urgency
  249. Module 16: Avoiding Misleading Claims
  250. Module 16: Creating Multiple Advertisement Variations
  251. Module 16: Previewing Placements
  252. Module 16: Mobile Advertising Checklist
  253. Module 16: Advertisement Quality Checklist
  254. Module 17: Understanding Lead Generation
  255. Module 17: Creating an Instant Form
  256. Module 17: Selecting Form Questions
  257. Module 17: Writing a Privacy Policy
  258. Module 17: Creating a Thank-You Screen
  259. Module 17: Managing and Downloading Leads
  260. Module 17: Following Up with New Leads
  261. Module 17: Creating Messenger Advertising
  262. Module 17: Creating WhatsApp Advertising
  263. Module 17: Creating Call Advertising
  264. Module 17: Creating Website Sales Campaigns
  265. Module 17: Promoting Physical Products
  266. Module 17: Promoting Services
  267. Module 17: Promoting Events and Courses
  268. Module 17: Creating Retargeting Campaigns
  269. Module 17: Building a Simple Facebook Sales Funnel
  270. Module 17: Recording Enquiries and Sales
  271. Module 17: Measuring Cost per Lead and Cost per Sale
  272. Module 18: Introduction to Website Tracking
  273. Module 18: Understanding the Meta Pixel
  274. Module 18: Creating a Meta Dataset
  275. Module 18: Installing the Meta Pixel
  276. Module 18: Installing the Pixel on WordPress
  277. Module 18: Installing the Pixel on Hostinger Websites
  278. Module 18: Using a Partner Integration
  279. Module 18: Checking Pixel Installation
  280. Module 18: Using Meta Pixel Helper
  281. Module 18: Understanding Website Events
  282. Module 18: Page View and Content View Events
  283. Module 18: Lead, Add-to-Cart and Purchase Events
  284. Module 18: Creating Custom Conversions
  285. Module 18: Setting Event Priorities
  286. Module 18: Understanding Events Manager
  287. Module 18: Diagnosing Pixel Problems
  288. Module 18: Website Privacy and Cookie Consent
  289. Module 18: Testing Website Events
  290. Module 19: Introduction to Conversions API
  291. Module 19: Pixel Versus Conversions API
  292. Module 19: Benefits of Server-Side Tracking
  293. Module 19: Conversions API Setup Options
  294. Module 19: Using a Partner Integration
  295. Module 19: Connecting Pixel and Conversions API
  296. Module 19: Understanding Event Deduplication
  297. Module 19: Checking Event Match Quality
  298. Module 19: Testing Server Events
  299. Module 19: Diagnosing Tracking Problems
  300. Module 19: Data Privacy and Customer Consent
  301. Module 19: Maintaining Accurate Tracking
  302. Module 20: Understanding Facebook Advertising Costs
  303. Module 20: Setting an Affordable Test Budget
  304. Module 20: Daily and Lifetime Budgets
  305. Module 20: Understanding Bidding
  306. Module 20: Highest-Volume Bidding
  307. Module 20: Cost-per-Result Goals
  308. Module 20: Understanding Reach and Frequency
  309. Module 20: Controlling Campaign Spending
  310. Module 20: Understanding the Learning Phase
  311. Module 20: Avoiding Frequent Campaign Changes
  312. Module 20: Scaling a Successful Campaign
  313. Module 20: Reducing Advertising Waste
  314. Module 20: Managing Multiple Campaign Budgets
  315. Module 20: Recording Advertising Expenses
  316. Module 20: Calculating Return on Advertising Spend
  317. Module 21: Why Advertising Tests Matter
  318. Module 21: Creating a Testing Hypothesis
  319. Module 21: Testing Images
  320. Module 21: Testing Videos
  321. Module 21: Testing Headlines
  322. Module 21: Testing Primary Text
  323. Module 21: Testing Calls to Action
  324. Module 21: Testing Audiences
  325. Module 21: Testing Placements
  326. Module 21: Understanding A/B Tests
  327. Module 21: Allowing Enough Time for a Test
  328. Module 21: Choosing a Winning Advertisement
  329. Module 21: Turning Off Poor Performers
  330. Module 21: Duplicating Successful Advertisements
  331. Module 21: Creating an Advertising Improvement Log
  332. Module 22: Introduction to Facebook Analytics
  333. Module 22: Understanding Page Insights
  334. Module 22: Measuring Reach and Impressions
  335. Module 22: Measuring Reactions, Comments and Shares
  336. Module 22: Understanding Engagement Rate
  337. Module 22: Measuring Link Clicks
  338. Module 22: Measuring Video Views
  339. Module 22: Measuring Follower Growth
  340. Module 22: Understanding Ads Manager Reporting
  341. Module 22: Results and Cost per Result
  342. Module 22: Click-Through Rate
  343. Module 22: Cost per Click
  344. Module 22: Cost per Thousand Impressions
  345. Module 22: Conversion Rate
  346. Module 22: Cost per Lead
  347. Module 22: Cost per Purchase
  348. Module 22: Return on Advertising Spend
  349. Module 22: Creating Custom Report Columns
  350. Module 22: Comparing Campaign Results
  351. Module 22: Producing a Monthly Marketing Report
  352. Module 23: Introduction to Selling on Facebook
  353. Module 23: Understanding Facebook Commerce Features
  354. Module 23: Setting Up Product Information
  355. Module 23: Creating Product Posts
  356. Module 23: Using Catalogues
  357. Module 23: Creating Catalogue Advertisements
  358. Module 23: Promoting Local Products and Services
  359. Module 23: Using Facebook Marketplace Appropriately
  360. Module 23: Managing Customer Enquiries
  361. Module 23: Communicating Prices and Delivery
  362. Module 23: Promoting Limited-Edition Products
  363. Module 23: Managing Stock Availability
  364. Module 23: Recording Orders and Payments
  365. Module 23: Requesting Reviews After a Sale
  366. Module 23: Creating Repeat-Customer Campaigns
  367. Module 24: Creating a Facebook Event
  368. Module 24: Writing an Effective Event Description
  369. Module 24: Adding Event Images
  370. Module 24: Inviting and Engaging Attendees
  371. Module 24: Promoting an Event Organically
  372. Module 24: Advertising a Facebook Event
  373. Module 24: Marketing to a Local Area
  374. Module 24: Promoting Workshops and Courses
  375. Module 24: Promoting Markets and Exhibitions
  376. Module 24: Working with Community Pages and Groups
  377. Module 24: Building Local Business Partnerships
  378. Module 24: Following Up After an Event
  379. Module 24: Measuring Event Marketing Results
  380. Module 25: Introduction to Meta Advertising Standards
  381. Module 25: The Advertisement Review Process
  382. Module 25: Prohibited Content
  383. Module 25: Restricted Content
  384. Module 25: Misleading Claims and Practices
  385. Module 25: Personal Attributes in Advertising
  386. Module 25: Health and Financial Claims
  387. Module 25: Before-and-After Images
  388. Module 25: Copyright and Trademark Rules
  389. Module 25: Landing-Page Requirements
  390. Module 25: Understanding Special Ad Categories
  391. Module 25: Housing, Employment and Financial Advertising
  392. Module 25: Social Issues, Elections and Political Advertising
  393. Module 25: Understanding Advertisement Rejection
  394. Module 25: Editing a Rejected Advertisement
  395. Module 25: Requesting Another Review
  396. Module 25: Understanding Account Restrictions
  397. Module 25: Creating a Compliant Advertising Checklist
  398. Module 26: Creating a Strong Facebook Password
  399. Module 26: Enabling Two-Factor Authentication
  400. Module 26: Securing Your Email Account
  401. Module 26: Reviewing Login Activity
  402. Module 26: Recognising Facebook Phishing
  403. Module 26: Recognising Fake Meta Support Messages
  404. Module 26: Avoiding Messenger Scams
  405. Module 26: Protecting Business Portfolio Access
  406. Module 26: Reviewing Page Permissions
  407. Module 26: Securing Payment Information
  408. Module 26: Recognising Unauthorised Advertising Charges
  409. Module 26: Responding to a Hacked Account
  410. Module 26: Backing Up Important Business Information
  411. Module 26: Protecting Customer Information
  412. Module 26: Creating an Account-Recovery Plan
  413. Module 27: Page Not Appearing in Search
  414. Module 27: Unable to Access a Facebook Page
  415. Module 27: Instagram Will Not Connect
  416. Module 27: Business Portfolio Access Problems
  417. Module 27: Advertising Account Disabled or Restricted
  418. Module 27: Advertisement Stuck in Review
  419. Module 27: Advertisement Rejected
  420. Module 27: Advertisement Not Delivering
  421. Module 27: Payment Method Declined
  422. Module 27: Unexpected Advertising Charges
  423. Module 27: Pixel Not Recording Events
  424. Module 27: Website Link Not Opening
  425. Module 27: Messenger Messages Not Arriving
  426. Module 27: Images or Videos Not Displaying Correctly
  427. Module 27: Contacting Meta Business Support
  428. Module 27: Recording Support Case Information
  429. Module 27: Facebook Troubleshooting Checklist
  430. Module 28: Selecting a Business, Product or Service
  431. Module 28: Defining the Campaign Goal
  432. Module 28: Identifying the Ideal Customer
  433. Module 28: Developing the Campaign Offer
  434. Module 28: Preparing the Landing Page
  435. Module 28: Creating Campaign Photographs
  436. Module 28: Creating Advertising Graphics
  437. Module 28: Recording a Campaign Video
  438. Module 28: Writing the Campaign Copy
  439. Module 28: Creating the Campaign in Ads Manager
  440. Module 28: Setting the Budget and Schedule
  441. Module 28: Selecting the Audience
  442. Module 28: Publishing and Testing the Campaign
  443. Module 28: Monitoring the First 72 Hours
  444. Module 28: Improving the Campaign
  445. Module 28: Recording Enquiries and Sales
  446. Module 28: Producing the Final Campaign Report
  447. Module 29: Defining the NZThrillVibes Audience
  448. Module 29: Presenting the NZThrillVibes Brand
  449. Module 29: Marketing Hokianga Photography
  450. Module 29: Promoting Photography Booklets
  451. Module 29: Promoting Limited-Edition Prints
  452. Module 29: Creating Photography Story Posts
  453. Module 29: Creating Booklet Carousel Advertisements
  454. Module 29: Creating Photography Video Advertisements
  455. Module 29: Using Messenger for Customer Enquiries
  456. Module 29: Communicating Prices, Payment and Delivery
  457. Module 29: Promoting the NZThrillVibes Website
  458. Module 29: Retargeting Website Visitors
  459. Module 29: Promoting Photography Courses
  460. Module 29: Recording Booklet and Print Sales
  461. Module 29: Measuring NZThrillVibes Campaign Results
  462. Module 30: Facebook Page Quality Assessment
  463. Module 30: Brand Consistency Assessment
  464. Module 30: Content Strategy Assessment
  465. Module 30: Organic Post Creation Project
  466. Module 30: Video or Reel Creation Project
  467. Module 30: Audience Planning Activity
  468. Module 30: Facebook Advertisement Creation Project
  469. Module 30: Budget Planning Activity
  470. Module 30: Advertising Policy Assessment
  471. Module 30: Analytics and Reporting Activity
  472. Module 30: Complete Facebook Marketing Campaign
  473. Module 30: Final Academy Knowledge Quiz
  474. Module 30: Personal Facebook Marketing Action Plan
  475. Module 30: Course Completion Checklist
  476. Module 30: ITIAN Certificate of Completion
  477. Downloads
  478. Resource Library
  479. Glossary
  480. FAQ
  481. Contact and Support
  482. Final Quiz
  483. Certificate