ITIAN
KNOWLEDGE HUB
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Course Quiz
Answer all eight questions. A score of 75% or higher is a pass.
What should you collect before starting?
The TV serial number only
Wi-Fi name, password and Netflix sign-in details
A new remote
Where are TV internet settings usually found?
Picture brightness
Volume
Settings → Network or Internet
What does a mobile hotspot do?
Charges the television
Shares the phone’s mobile data as Wi-Fi
Changes the Netflix password
What should you do after hotspot viewing?
Turn the hotspot off
Reset the phone
Leave it running permanently
Why can hotspot streaming be costly?
It uses electricity only
Netflix charges per minute
Video can use a large amount of mobile data
A Wi-Fi password is rejected. What should you check?
TV colour
Capital letters, numbers and symbols
Speaker volume
Which is the safest place to install Netflix?
The television’s official app store
A pop-up advertisement
A link from an unknown text
What is a good first troubleshooting sequence?
Factory reset everything
Buy a new television
Check power and signal, restart, reconnect and test
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