Learning outcomes
- Explain how to follow organisational retention requirements.
- Complete the guided activity safely.
- Check that you can keep or remove messages appropriately.
Security and Privacy
Email Retention and Records
Learn to follow organisational retention requirements and keep or remove messages appropriately in this beginner-friendly Gmail lesson.
Before you begin
Use the correct account. Practise with fictional content and never share passwords, recovery codes or confidential information.
Step-by-step instructions
- Open Gmail and confirm that the profile picture and email address show the intended Google Account.
- Classify sample email records using fictional or non-sensitive practice information.
- Pause before any send, delete, sharing, security or account change; check recipients, permissions and likely consequences.
- Review the result and confirm that you can keep or remove messages appropriately.
- Record one useful habit and safely reverse or remove any temporary practice item.
Ian's practical tip: Email can affect real people immediately. Check the account, recipients, subject, attachments, tone and privacy before you send or share.
Practical activity
Classify sample email records. Your expected result is to keep or remove messages appropriately.